Job Title: Administrative Coordinator (Guatemala City Only)
Company Overview:
Behavior Treatment Analysis is a leading provider of behavioral health services, specializing in Applied Behavior Analysis (ABA) therapy. We are dedicated to improving the lives of individuals with developmental disabilities and their families by offering evidence-based treatment plans tailored to each client’s unique needs. Our team of highly trained professionals works collaboratively to provide compassionate, effective, and results-driven care. We are committed to excellence in service delivery, innovation in treatment methodologies, and creating a supportive environment for both our clients and staff.
Job Description:
We are seeking a highly organized and proactive Administrative Coordinator to join our team. This position is open exclusively to candidates based in Guatemala and requires a Bachelor’s degree in Administration, Economics, or Psychology or a related field.
Key Responsibilities:
• Data Entry: Collaborate with team members to ensure accurate and timely uploading of information and documents across various platforms.
• Insurance Management: Collaborate with relevant departments for weekly updates and monitoring of medical insurance expirations.
• Training: Collaborate with department heads to update process guides for all departments and ensure they are current and accurate.
• Credentials Management: Collaborate with HR and department managers to oversee the maintenance and verification of staff credentials.
• Customer Service: Collaborate with the customer service team to provide exceptional service and support to clients.
• Social Skills Development: Collaborate with the social skills team to assist in the creation and distribution of training materials.
• Onboarding: Collaborate with HR to facilitate the onboarding process for new employees.
• Intake and Scheduling: Collaborate with intake teams to manage intake procedures and scheduling for new clients.
• Recruitment: Collaborate with recruiting teams to assist with recruiting efforts, including candidate screening and interviews.
• Human Resources: Collaborate with HR to maintain and update employee records and ensure proper documentation.
• Billing: Collaborate with the billing department to assist with processes and ensure accuracy in financial records.
Qualifications:
• Bachelor’s degree in Administration, Economics, Psychology, or a related field.
• Strong organizational skills and attention to detail.
• Bilingual English and Spanish
• Proficiency in data entry and document management.
• Excellent communication and customer service skills.
• Ability to manage multiple tasks and prioritize effectively.
Location: (Guatemala City Only)
How to Apply:
If you meet the qualifications and are interested in this opportunity, please submit your resume and a cover letter outlining your relevant experience.